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UI/UX design

Interfaces
people get
on the first try.

Make your website or app easier to understand and use. We research user needs, test ideas and design clear experiences that help people get things done.

Discuss your project See the work

UX/UI DESIGN / A CLEARER STARTING POINT

Good design starts
with the right problem.

For businesses launching something new, improving an existing website or app, or making a complicated journey easier for customers.

  1. 01

    The problem

    Customers struggle to find what they need, complete an order or understand your product. Or you need to test a new idea before building it.

  2. 02

    What we do

    Understand your users, frame the problem, map the journey and test design ideas with the people who will use them.

  3. 03

    What you receive

    Depending on the scope: research findings, prioritised improvements, tested prototypes and interface designs ready for development.

Discuss your project
Design sprints & problem framing Led by a qualified sprint facilitator

Before we build faster,
frame the right problem.

AI makes it easier to produce more, faster. The valuable work is deciding what deserves to be built and why it matters to the people using it.

Test an idea with customers before committing to development. Through problem framing and design sprints, we help your team agree the problem, explore solutions and test a prototype.

Talk about a design sprint

  • A shared problem

    Align around the people, the need and the outcome that matters.

  • A testable direction

    Explore possibilities, make a prototype and learn from real users.

  • A clear next step

    Decide what to build, what to change and what to leave behind.

Type, colour, system.

Choose a direction. Watch the typography, colour and components change together.

THREE DIRECTIONS. ONE SYSTEM.
  • Display · Instrument Serif Body · Inter
  • Terracotta · Forest · Warm paper Violet · Lilac · Saffron Cobalt · Ice · Navy Warm, expressive and quietly confident. Bright, generous and a little bold. Precise, calm and built to scale.
  • Components · Editorial Components · Playful Components · Precision Soft corners. Warm accents. Clear actions. Round corners. Bold accents. Clear actions. Sharp corners. Cool accents. Clear actions.

Before and after.

The same booking flow, six weeks apart. Fewer fields, one decision per screen, and a button that says what it does.

Before · 11 fields · 3 screensConversion 2.4%
After · 3 fields · 1 screenConversion 3.1%

Sketch to system.

Six weeks, three stages. Prototypes in front of real users by the end of week two.

  1. /01 · Weeks 1–2

    Understand

    Interviews and journey mapping to find where people get stuck.

  2. /02 · Weeks 2–4

    Shape

    Flows first, then screens. Tested with users, not just stakeholders.

  3. /03 · Weeks 4–6

    Systemise

    Reusable components and clear guidelines, ready for your team to build.

Paper wireframe sketches of phone screens laid out on a wooden desk beside a cup of tea and a pencil
Photograph · design review Prototype in front of users by week two

Start with a conversation.

You don’t need a finished brief. Tell us what you want to improve, or what you’re trying to work out.
We’ll help you find a useful starting point.

Discuss your project
  1. 01 / WHAT HAPPENS NEXT

    Tell us a little

    Your challenge, goals and any budget or deadline you have in mind.

  2. 02 / WHAT HAPPENS NEXT

    Talk it through

    We discuss the work with you and whether we’re the right fit.

  3. 03 / WHAT HAPPENS NEXT

    Agree the next step

    A proposed approach, scope and fee for you to consider.